Terms of service

OVERVIEW

Welcome to Sens Ēve. The terms “we”, “us” and “our” refer to Sens Ēve. Sens Ēve operates this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Sens Ēve is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your province or territory of residence, or that you have the consent of a parent or legal guardian.

To access the Services or place an order, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent that all information provided is accurate, current, complete, and that you have the legal right to provide it.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted under your account. You may not transfer, assign, sell, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display our products accurately. However, product colours or appearance may vary depending on your device, screen settings, or configuration.

We do not guarantee that the appearance, quality, or performance of any product will meet your expectations or exactly match the images displayed.

All product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities on a case-by-case basis, including by geographic region.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Sens Ēve reserves the right to accept or decline any order at its discretion. An order is not accepted until payment is received and the order is confirmed.

Please review your order carefully before submitting it. Once accepted, orders may not be cancelled or modified.

If an order is cancelled or modified, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy [LINK].
You confirm that purchases are for personal or household use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. The price charged is the price displayed at the time your order is placed.

Unless stated otherwise, prices do not include applicable taxes, shipping, handling, customs duties, or import fees. Applicable federal, provincial, or territorial taxes will be added at checkout.

You agree to provide accurate, current, and complete payment and account information and to promptly update such information as needed.

You represent that:

You are authorized to use the payment method provided
All charges will be honoured by your payment provider
You are responsible for all applicable charges, including taxes and shipping

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. Sens Ēve is not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.

Risk of loss and title pass to you once the order is transferred to the carrier, except where prohibited by applicable Canadian consumer protection laws.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services — including text, images, graphics, trademarks, logos, product designs, audio, video, and layout — is owned by Sens Ēve or its licensors and is protected by Canadian and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any reproduction, distribution, modification, or commercial use without prior written consent is strictly prohibited.

All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or representations. We are not responsible for the content, operation, or use of third-party tools.

Your use of such tools is entirely at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party websites is at your own risk.

Any concerns or disputes regarding third-party products or services must be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Sens Ēve is powered by Shopify. However, all purchases are made directly with Sens Ēve.

You acknowledge that Shopify is not responsible for any aspect of transactions between you and Sens Ēve, and you release Shopify and its affiliates from all related claims or liabilities.

SECTION 10 – PRIVACY

Personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.

Your information may be processed and stored outside of Canada, including in jurisdictions with different data protection laws.

SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions, you grant Sens Ēve a perpetual, royalty-free, worldwide licence to use such content for any purpose, including marketing and commercial use.

You confirm that your feedback does not violate third-party rights or applicable laws.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order is placed, and to cancel or modify orders where necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate any applicable Canadian federal, provincial, or territorial laws, or to infringe intellectual property rights.

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate or suspend your access to the Services at any time. Obligations incurred prior to termination will survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

Except as required by applicable Canadian law, the Services and products are provided “as is” and “as available”, without warranties or conditions of any kind.

Some provinces do not allow certain warranty disclaimers, so portions of this section may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sens Ēve shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Services or products.

Nothing in these Terms limits liability where such limitation is prohibited under applicable Canadian law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Sens Ēve, Shopify, and their affiliates from claims arising from your breach of these Terms or violation of applicable law.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain in full force.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Sens Ēve and supersede prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign them freely.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of Canada and the Province/Territory in which Sens Ēve is headquartered, without regard to conflict of law principles.